Member Activity (Last Active)

The members list on the Users and Devices page includes a Membership column that shows, for each member, when they joined and when they last opened the app. It’s a quick way to see who’s actively using the app and who may need a nudge.

1. Login to the app manager
2. From the menu on the left, click Users and Devices
3. Look at the Membership column for each member

Each cell has two lines:

• Joined — the date the member signed up.
• Active — when the member last opened the app.

What the “Active” line can say

• A date (e.g. Jul 28, 2026 (3 days ago)) — the last time the member opened the app.
• — (a dash) — the member isn’t verified yet, so they can’t sign in.
• No device registered — no device has ever been linked to this member, so they most likely haven’t installed the app.
• No activity recorded since May 2026 — a device has been seen, but the member hasn’t opened the app since activity tracking began.

Important: Activity tracking began on May 14, 2026. Visits before that date weren’t recorded, so a blank or “No activity recorded” line for a long-time member doesn’t necessarily mean they’re inactive — it may just predate tracking.

Sorting by activity

Use the Sort dropdown above the list to order members by activity: Most recently active or Least recently active. Members with no recorded activity are always listed last.